Terms and Conditions
1. Booking and Payment
1.1 A booking will be considered confirmed only upon receiving a 50% advance payment.
1.2 The balance payment must be made at least 24 hours prior to the scheduled tour.
1.3 Payments can be made via cash, bank transfer, or directly through the website.
1.4 Online payments made through the website are secure and processed via trusted payment gateways.
2. Cancellation and Refund Policy
2.1 Cancellations made 7 days before the tour date will receive a full refund.
2.2 Cancellations made between 3-7 days before the tour date will incur a 50% cancellation fee.
2.3 Cancellations made less than 3 days before the tour date are non-refundable.
2.4 Refunds, if applicable, will be processed within 7-10 business days.
2.5 In the event of cancellations initiated by us due to unforeseen circumstances, a full refund or an option to reschedule will be provided.
3. Tour Inclusions and Exclusions
3.1 Packages include safari rides, trekking, visits to sunset points, long drives, and designated cafes.
3.2 Any personal expenses such as meals, beverages, tips, or additional activities not mentioned in the package are excluded unless specified.
4. Safari and Activity Policies
4.1 Safari bookings are facilitated through the official Ranthambore government site, and we act as a broker to arrange the safari for you.
4.2 Safari timings are fixed and governed by the Ranthambore National Park authorities; delays by guests may result in missing the safari without a refund.
4.3 Guests are expected to follow all safety guidelines provided by the tour guide. Failure to comply may result in exclusion from activities without a refund.
4.4 Wildlife sightings cannot be guaranteed as they depend on natural conditions.
5. Health and Safety
5.1 Guests are responsible for ensuring they are physically fit for trekking and other outdoor activities.
5.2 In case of medical emergencies, the guest will bear any additional costs incurred for medical assistance or evacuation.
5.3 It is mandatory for all guests to inform us of any pre-existing medical conditions before the trip.
6. Code of Conduct
6.1 Guests must respect local laws, wildlife, and the environment during the tours.
6.2 Any behavior deemed inappropriate, disrespectful, or harmful may result in immediate termination of services without a refund.
6.3 Littering or damaging natural habitats is strictly prohibited and may result in fines.
7. Liability Disclaimer
7.1 While every precaution is taken for guest safety, we will not be held responsible for any loss, injury, or damage to personal property during the tours.
7.2 Guests undertake all activities at their own risk.
8. Changes to Itinerary
8.1 We reserve the right to modify or cancel any part of the tour due to unforeseen circumstances such as weather conditions, park regulations, or safety concerns.
8.2 In case of cancellations initiated by us, guests will receive a full refund or an option to reschedule.
9. Governing Law
These terms and conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Sawai Madhopur, Rajasthan.
10. Acceptance of Terms
By booking a tour with us, you acknowledge that you have read, understood, and agreed to these terms and conditions